It is such an exciting family time when there is a First Holy Communion in the house. This is possibly your first time shopping for a First Holy Communion Dress and we are sure you have lots of questions. We have been helping little girls say ‘Yes To The Dress’ for many years now and we are hoping we get to help you too. Below we have put together some FAQ’s to help you.
Q: How far in advance should we book our appointment?
A: Our appointments start around the end of October, 6-7 month in advance of your May Communion date and we start scheduling them from the Spring/Summer as we finish one Communion season. This is when families start planning for the following year. Our busiest week for scheduled appointments is the Mid-Term at Halloween and this is usually booked out, before the beginning of September. Our next busiest times are Saturday’s but we also schedule after school appointments. Book early to avoid disappointment.
Q:Why do we need to make an appointment to try on Communion dresses?
A: You only need to make an appointment if you wish to visit us before Christmas as in the New Year, we take walk-in appointments available on our shop floor after school and on Saturdays, where we have four changing rooms. The benefit of making an appointment from Oct-Dec is that you get a private consultation room with your own stylist and usually, if we do not have the dress you love in your size, we can order it to arrive in time for your special day. This increases the quantity of dresses you can choose from. We also have a one-dress-per-school policy, so the earlier you choose, the more choice you have.
Q:How long is our appointment?
A: All scheduled Appointments last for 1hr. During that time you will get to view the collection and to try on the selection of the dresses that you like as well as have the consultant make some suggestions. We will work to help you leave Cinderella’s Closet delighted, having bought the perfect dress!
Q: Is there any preparation I can do in advance to make the consultation as successful as possible?
A: Yes there certainly is! You, with your daughter, should look at our Gallery of dresses and study the styles, shapes, necklines, lengths, fabrics and see what you like and don’t like. Also if you wish to take note of, or take a screen shot of, any of our dresses that you specifically wish to try on, this can also be very helpful to get the most of our your appointment and help you find the perfect dress on the day!
Q:What should I bring to my appointment?
A: The most important thing to bring is an ‘Open Mind’. If you have photos of dress styles that you like, by all means bring them. Remember this dress needs to be agreed and loved by both you and your daughter, so there often needs to be some compromise….. We also recommend not bringing too many people to the appointment as a lot of opinions in the room can make it more difficult to choose and can become overwhelming for you both. Trust your taste and your knowledge on what suits your daughter. However, we do not limit how many you bring with you and welcome everyone.
Important Tip: If your daughter is wearing white ankle socks and a white string vest, this will help you view the dresses on her much easier. Also if you have an idea on whether her hair will be worn up or down on her Communion day, then maybe style her hair similar to that on the day. These are just suggestions to make it easier to choose.
Q: What size gowns are available for me to try on?
A: We typically have every size here on the day but not every size in every dress style. We will work with you to help you choose the right designers for your daughter and depending on when the order is placed, we may be able to order in a dress in her size if we do not have one available.
Q:Do you allow photographs to be taken?
A: Unfortunately, for propriety reasons, our designers do not allow photos and we strictly abide by their policy and do not allow mobile phone out of handbags in the rooms.
Q:Can I complete my entire look in one appointment?
A: Absolutely! Not only do our little Princesses find their dress on their visit to our Boutique, but they also find all their accessories (veils, headpieces/tiara, gloves, bags etc) on their visit. The only exception is shoes. Our shoe collection doesn’t arrive in until, usually February, as this gives a better indication of foot size for May.
Q:What is your cancellation policy for appointments?
A: As appointments are very valuable, we would always ask that you cancel appointments with as much notice as possible, so we can give the opportunity to another family on our waiting list. We would really appreciate your support on this.
Q:How do I pay for my Princesses Gown?
A: We accept Visa, MasterCard & Laser Card as well as cash and personal cheques. (Personal cheques are only accepted for deposit, not final payment)
To confirm your order, we require a 50% deposit. When the gown arrives at Cinderella’s Closet and passes our quality control check, we will contact you to let you know and to schedule a viewing and collection. At that point, we require payment of the remaining 50% balance. Also note, we can arrange a payment plan with you for the second 50%, if you wish to spread out your cost. When a gown arrives, we will hold it for up to two weeks.
Q:What Are Your Price Ranges Of Your First Holy Communion Dresses?
A: Our dresses, this year, are priced between €199-€499 with most styles between €250-€350. We do always have a sale rail with stunning dresses from €100.
Q:Will the dress be made to my daughters exact measurements?
A: No, dresses are made to standard size by age and minor alterations may be required once it arrives to fit your daughter’s body perfectly. Large weight fluctuations from ordering to receiving of the dress may result in larger alterations costs.
Q:Do you do the alterations in the shop?
A: No, but if you don’t have a seamstress known to you, we will recommend a highly qualified one. All transactions for alterations are done directly with your seamstress.
Q:What happens when we collect the dress, will we need to make an appointment and do we get to try it on?
A: Absolutely, we have several changing rooms on the floor so that you get the opportunity to try on your daughters dress and ensure that you are both happy before you leave. You will not need an appointment as we will just have allocated collection times available, which we will let you know when we call you to say your dress has arrived.
How do I make an appointment?
A: Now that’s an easy one, just call us on 021 4225000 to make one. Also you can view some of our styles in advance on our website www.cinderellascloset.ie. Also, don’t forget to Follow us on Facebook, Twitter, Instagram, Snapchat and Pinterest to avail of any Special Offers and to keep up to date on new designs as they arrive.
We hope this list of FAQs is helpful to you and looking forward to seeing you and your daughter real soon so you can have that Yes To The Dress moment!
Claire & Annette…
Cinderella’s Closet, Cork
….. “There’s Magic Inside”